This website is operated by Athletics Performances. Throughout the site, the terms “we”, “us”, and “our” refer to Athletics Performances. By accessing or using our website, you agree to comply with all terms, conditions, and policies stated herein.
SECTION 1 – Product Information
We are committed to ensuring that all product descriptions, details, and specifications are accurate and up to date. Our goal is to provide high-quality products at competitive prices without compromising on quality.
We keep our customers informed about the delivery status of their orders. Our customer service team is available to assist you whenever required.
Please note that colors, sizes, and specifications may vary slightly due to screen settings and display differences. Custom or bulk orders may have separate specifications and conditions mutually agreed upon with the customer.
SECTION 2 – Inquiries
At Athletics Performances, we value every customer inquiry and treat each request with importance. All inquiries are reviewed and responded to in a timely manner.
Our general response time is within 48 business hours, although we usually respond sooner.
If you do not receive a reply to your email, please contact us during our working hours (9:00 AM – 5:00 PM Pakistan Standard Time).
Phone: +92 310 3803999 WhatsApp: +92 310 3803999
There is a possibility that your email may have been directed to the spam folder.
SECTION 3 – Sampling
Due to the large number of sample requests we receive for product evaluation, we have established the following sampling policy.
We do not maintain stock inventory as all products are manufactured on order. Therefore, we require a minimum of 15 working days to prepare and dispatch requested samples. If samples of certain products are already available, they can be shipped immediately after receiving the sample payment and shipping charges in our business account.
Once payment is received, the sample order will be shipped on the same day or the next business day via courier. A digital image of the product will also be shared before shipment as proof.
Even if the request is for a single piece or pair, we will process the inquiry accordingly and appreciate your patience during the preparation process.
All samples are generally shipped to the customer’s provided address against payment for the sample product and shipping cost.
Payments for samples can be made through Wise Transfer or PayPal. If a customer does not have access to these payment methods, alternative arrangements may be discussed.
SECTION 4 – Minimum Order Quantity (MOQ)
The minimum order quantity (MOQ) or initial test order for any product is 30 pieces/pairs per size or per color.
Upon special request, we may produce two or three samples of different sizes and colors instead of only one variation.
SECTION 5 – Order Completion & Delivery
The standard production time for orders is generally 4 to 6 weeks, depending on the order quantity. Customers will be informed about the exact production timeline in advance.
After order completion:
Air Shipment: Approximately 7 days
Sea Shipment: Approximately 30–40 days
In certain cases, sea delivery may take 45–60 days depending on shipping conditions and destination.
SECTION 6 – Research & Development
If you do not find the required products on our website or in our catalog, you may send us physical samples, digital images, sketches, or design drawings of the products you wish to develop.
We guarantee 100% confidentiality and protection of your designs.
Our Research & Development Department is equipped with modern technology and skilled professionals capable of developing new products according to your specific requirements.
We welcome requests for private labeling and branding and offer both OEM and ODM services.
Your logos and labels can be placed on the products according to your requirements. The cost of printing or labeling will be quoted after reviewing the design.
Our printing capabilities include:
Embossed labels
Woven labels
Direct embroidery
Patches
Screen printing
Sublimation printing
For simple designs, we may not charge additional printing or labeling fees.
SECTION 8 – Payment Terms
Our standard payment terms are:
30% advance payment via wire transfer (TT) to our company bank account
70% balance payment when the products are ready for shipment
For orders exceeding USD 50,000, we may accept irrevocable Letter of Credit (L/C) at sight.
In certain cases, we may also offer DA 30 payment terms after establishing a successful business relationship and mutual agreement.
SECTION 9 – Price Changes
Due to fluctuations in the global economy and variations in material costs, prices may change over time.
The provided price list will remain valid for a mutually agreed period, after which any price adjustments will be communicated in advance.
SECTION 10 – Referrals
If required, we may provide references from some of our existing customers, subject to their prior permission.
We respect and prioritize the privacy and confidentiality of our customers at all times.
